The Business of Talent Newsletter
In the April Edition



The NEW Talent Acquisition Framework

The NEW Talent Acquisition FrameworkRemember when HR was referred to as the personnel department? It was non-strategic and highly tactical – little more than hiring employees, administering benefits, tracking attendance and handling employee issues. Today HR is a considered a core business function and the CHRO has the enviable "seat at the table," and in most cases is considered a key business partner to the CEO.

Not that long ago, talent acquisition was referred to as the recruiting department – with no more responsibility than reviewing resumes, screening candidates, and organizing candidate interviews. The phrase "talent acquisition" is now mainstream – and is embraced by both large and small organizations. Companies understand that there is a broad end-to-end focus needed; one which stretches from building a strategic employment brand, through sourcing and recruiting, all the way to onboarding top people.

Continue reading The NEW Talent Acquisition Framework.


A Leader's Most Valuable Tools

A Leader's Most Valuable Tools "Leaders concentrate on empowering others. They do not focus on attaining their own goals and fulfilling their own visions. Rather, they invert the pyramid of authority and use their tools to assist others in attaining their goals and the potential that awaits them and their organizations." Yesterday, I read this quote in a blog spot. The tools piece of it struck me. Leadership tools can take many forms. They can be an arsenal of personal stories of success and failure; they are assessments of talents and blind spots; they are checklists of best practices; they are decisions charts and tip sheets intended to make more efficient and effective the decision-making process and capabilities of an organization's leaders. Regardless of their format, utilizing them typically does not require a large investment of organizational resources. Moreover, their intrinsic value rests in the fact that they enable leaders to take action, not just build knowledge.

Read on for more.


The Employee Engagement Industry: A Snapshot

Employee engagement is becoming well-known and well-used in HR circles. A tangible metric that speaks to the satisfaction, excitement, loyalty and commitment of the workforce, it is often used as a critical indicator of organizational culture, a warning indicator for turnover, and an outcome metric for talent management efforts.

Our research found that 71% of organizations measure employee engagement. As of the latest annual count, there are approximately 100,000 firms in the U.S. that employ more than 100 employees. That equates to 71,000 firms conducting some sort of employee engagement initiative – the parameter for the current employee engagement market.

Read the conclusion of The Employee Engagement Industry: A Snapshot.


Using Social Sourcing for Better Recruiting Results

Using Social Sourcing for Better Recruiting ResultsEven with record unemployment, corporations report they cannot get the talent they need, with 52% of U.S. companies reporting that they have difficulty in filling jobs. Dollars spent on traditional recruiting methods are failing to attack the skill sets that businesses require. Not in all cases is it that the talent is totally unavailable – in many instances, it is that the recruiters cannot locate the candidates, or once located, cannot attract them.

Twitter, Facebook, LinkedIn – just a few of the social media and professional networks in the mainstream today which have changed the nature of communication between friends and business colleagues. Savvy recruiters have seized the "social" phenomenon as the prime method to brand their companies, post positions, and engage the passive candidate.

Read the full article.


In the News

Peoplefluent acquires Strategia CommunicationsPeoplefluent acquires Strategia Communications
By D.C. Denison
The Boston Globe

Internal Coaching Growing More PopularInternal Coaching Growing More Popular
Human Resource Executive Online

Diagnosing Health Care Leadership DevelopmentDiagnosing Health Care Leadership Development
By Ladan Nikravan
Chief Learning Officer



New Research Highlights

Global Business Communications: A Strategic Imperative in Todays Borderless Workplace
In this report, we demonstrate how differentiating a strategic approach to global business communications can be and we introduce the Enterprise Fluency™ Maturity Model.
Members: Download today

Succession Management Software: Enhancing Transparency and Enabling Mobility of Talent
This research bulletin discusses the challenges and processes that impact succession management. In addition, we review the technical solutions that help to identify talent, and track the progress of individuals over time in terms of their readiness and desires to assume "next-step" positions. It also includes a checklist with criteria for solution selection.
Members: Download today

Insourcing for Agility: Optimizing Talent Needs through a Blended Workforce
Growing use of "insourcing" contractors to create a vibrant, agile talent-driven workforce makes the blended workforce a norm in business today. This bulletin outlines the benefits of insourcing.
Members: Download today

Abandoning Performance Scores: Kelly Services Shares Soul-Searching That Guided Its Performance Management Evolution
This case study details the process that Kelly Services used when it decided to abolish performance scores.
Members: Download today

More Funding for L&D
With more money to spend, L&D organizations are striving to extend their reach and maximize their value.
Members: Download today

Oracle's Acquisition of Taleo: Implications for HR Software Buyers and Vendors
In this research bulletin, we discuss the implications of this acquisition and give you guidance that you can use to help guide your near- and longer-term HR software buying decisions.
Members: Download today

Kenexa's Acquisition of OutStart: Kenexa Finally Formally Enters the Training Market
This research bulletin discusses Kenexa's acquisition of OutStart, and its implications for buyers and the marketplace.
Members: Download today

Build, Buy or Lease? Leveraging Talent Analytics to Plan for Tomorrow's Workforce
This research bulletin covers how to use workforce planning and analytics to develop a build, buy, or lease strategy for talent, and then how to leverage four critical talent sources to fulfill that strategy.
Members: Download today

Learning Leaders 2012: Lessons From the Best
This report provides an in-depth look into the best practices of the winners of the 2012 Bersin & Associates Learning Leaders award program.
Members: Download today
Non-Members: Download complimentary copy

What Works

Analyst Corner
Karen O'LeonardBe Part of the Industry's Most Actionable Research-based Insights

Karen O'Leonard, Director and Principal Analyst, Research Methods & Analytics

Are you an HR, talent or learning professional who wants to continuously learn about better ways to drive business results? Do you love sharing your best practices with others and learning about what works for others around the world? Do you like to benchmark your organization against the industry's best? If so, the Bersin Research Exchange is for you.

I am pleased to invite you to participate in the Bersin Research Exchange – our elite online research panel of HR, learning and talent professionals.

The Research Exchange engages you in the key issues that are critical to HR, learning and talent organizations and gives you the opportunity to share best practices about what works in your organization through surveys and other interactions.

I know that you receive many requests to participate in research. That's why we've personalized the Bersin Research Exchange, so that you will only receive relevant research opportunities that fit with your interests. For every survey or research activity completed, you will receive points that can be redeemed at any time from a wide variety of cutting-edge research-based rewards, such as:

  • For every survey completed, a downloadable copy of your responses, enabling you to benchmark your organization against the industry
  • Research reports and white papers on the latest trends and best practices
  • Webinar replays with PowerPoint slides included
  • Gift cards
  • Books
  • Discounts to conferences

Get started today by taking five minutes to visit http://exchange.bersin.com, and follow these three easy steps:

  1. Tell us about yourself.
  2. Start taking surveys relevant to you.
  3. Get rewards.

We're excited to have you as part of the Bersin Research Exchange. We look forward to helping you learn from other HR, learning and talent professionals and stay on top of the latest research and trends in the industry. As always, we value your feedback. Feel free to contact us with your thoughts, questions, and suggestions.


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